Warranty & Returns

We stand behind the gear we sell.

If something’s not right, we’ll help make it right — simple as that.

🔧 Manufacturer Warranty

All products are covered by the manufacturer’s warranty.

This includes:

✔ Manufacturing defects
✔ Faulty materials
✔ Issues not caused by normal use

If you think something is defective, contact us and we’ll guide you through it.

🔁 Returns (30 Days)

We accept returns within 30 days of delivery.

To qualify:

✔ Item must be unused
✔ In original packaging
✔ In resellable condition

❌ Non-Returnable Items

• Used skates
• Worn wheels
• Custom setups
• Clearance items

💰 Refunds

Once we receive and inspect your return:

• Refunds are issued to your original payment method
• Shipping costs are non-refundable

🔄 Exchanges

Need a different size? No problem — we’ll help you swap it out.

• Customer covers return shipping
• We’ll ship the replacement fast

📦 Return Shipping

• Customer is responsible for return shipping
• We recommend tracked shipping

💬 Need Help?

We’re a skater-owned shop — not a big box store.

If you’re unsure about sizing or setup, reach out before ordering and we’ll help you get it right the first time.

📞 613-263-8361
✉️ jayson@ovskate.com